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Want Software that will Link your most important business tools, boost Employee and Service efficiency?

iPECS CCS Desk links your most important tools – the PC, inbound and outbound telephony control and internet media. Your contact centers can create advanced business efficiencies with simple and easy to handle and manage mutli-channel contacts and with inbuilt CRM integration.

For more information Please click on the image below to View the CCS Desk Datasheet!

 

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  • Link your most important business tools
  • Manage your telephone calls easier
  • Screen Pop on incoming cal
  • Drag and Drop Telephony controls from your desktop

Key Business Benefits

  • Link two important business tools – the PC and the telephone
  • Click to dial
  • Screen pop of customer details
  • Drag and drop call control
  • Service efficiency
  • Improve staff capability for better service
  • Performance monitoring
  • Low cost
  • Add telephony integration to your Customer Contact, Help Desk or CRM Business Systems
  • Log History of calls made, received and even missed to your CRM
  • Workflow adherence, “presence management” and communication

 

 

Click Here to Get in Contact with us Today to find out more!